In today’s day and age how do we find out what people need?
It seems we can’t ask because they do not seem to know the difference between want and need. We can’t just observe them, because people tend to put on a facade to make people believe everything is “ just fine”
So what do we do?
We become better leaders. We listen and get to know them on a personal level. We find the items that make them tick and we provide those needs for them.
In essence, we get to know them. It’s about a relationship.